Regional Vice President of Sales

Ellen Muir

A 30-year veteran of the hospitality industry, Ellen has worked at some of the biggest and most iconic hotels and attractions, including the (former) Delta Chelsea Inn (Canada’s largest hotel) and the CN Tower. She has held many positions at various hotels over the years including Sales Manager, Director of Sales, Rooms Division Manager and Assistant General Manager. Since 2018, she has been Regional Vice President of Sales & Marketing with Concord Hospitality, overseeing a portfolio of properties in Ontario, Ohio and Michigan.

Ellen’s passion has always been training.  Starting out as a Crew Trainer at McDonalds while still in high school, she knew that helping others learn, and cultivating passionate sales & customer service associates, was something she always wanted to pursue. She has contributed to the success of many over the years in different capacities. As adjunct professor for 14 years at George Brown College; Sales Training Manager for Marriott International; and mentor and coach to her many teams.

Ellen has been honoured with several awards throughout her career, most notably Marriott International’s Global ELITE Awards for Above Property Sales Leader of the Year in 2016.