Owner Services

Concord’s Owner Services team is always on call for our ownership groups and corporate disciplines.

Whether your needs are for property reporting or on custom owner-driven projects, we’re here to provide a direct line of communication.

Our Owner Services department is your one-stop source for key information including weekly performance updates, monthly forecasting, monthly and quarterly operational reviews and yearly budget targets. We also coordinate the capital plan to ensure comprehensive asset and CapEx tracking.

Recent Select Accomplishments

  • Comp U.S. Hotels 2017 RevPAR Index of 110%
  • Partnership Hall of Fame 2016 recipient – Marriott International
  • Recognized by Fortune as a Great Place to Work® and Best Workplaces for both Women and Millennials
  • 87% of overall portfolio scoring in the “Green” and “Clear” Zones on Customer Satisfaction
  • Concord Share Day 2017 raised over $120,000 and 168,000 meals delivered to needy families
  • Concord transitioned 30 new and 7 existing hotels onto its management platform within last 36 months
  • Concord opens the Hyatt House and first Canopy by Hilton in North America at the Wharf in Washington D.C.