Hampton 2017 Brand Awards

2017 Diamond General Manager of the Year Award

Concord congratulates John Luciew, General Manager of the Courtyard and Residence Inn Lake Nona, Orlando, for receiving the 2017 Diamond General Manager of the Year Award for the Courtyard by Marriott Brand. The Diamond General Manager of the Year Award goes to the best of the best, demonstrating achievement in Operational Excellence and Hospitality Leadership …

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Courtyard by Marriott 2017 Awards

Staff Service Award– highest score in the GSS Metric Staff Service Overall -Courtyard Orlando Lake Nona Arrival Experience Award– highest score in the GSS Metric Check In Experience -Courtyard Orlando Lake Nona Platinum Circle Hotels– Top 5% of the brand in overall GSS Score- Intent to Recommend (January 1-December 31,2017) -Courtyard Orlando Lake Nona Gold …

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SpringHill Suites by Marriott 2017 Awards

Diamond Circle- Criteria- Overall GSS Score – Intent to Recommend- hotel must be in the top 5% of the brand, BSA Review Score, hotel must achieve Green on all BSA Operations Reviews, RevPAR Index Score- hotel must have a minimum RevPAR Index of 120 and NO Decline in RevPAR Index vs. 2016 -Springhill Suites Pittsburgh …

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Residence Inn by Marriott 2017 Awards

Platinum Circle Hotels– Top 5% of the brand in overall GSS Score- Intent to Recommend (January 1-December 31,2017) – Residence Inn Orlando Lake Nona Gold Circle Hotels:- top 10% of the brand in overall GSS Score- Intent to Recommend (January 1-December 31,2017) – Residence Inn Durham McPherson/Duke University Medical Center – Residence Inn Tampa Suncoast …

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