Courtyard by Marriott 2017 Awards

Staff Service Award– highest score in the GSS Metric Staff Service Overall

-Courtyard Orlando Lake Nona

Arrival Experience Award– highest score in the GSS Metric Check In Experience

-Courtyard Orlando Lake Nona

Platinum Circle Hotels– Top 5% of the brand in overall GSS Score- Intent to Recommend
(January 1-December 31,2017)

-Courtyard Orlando Lake Nona

Gold Circle Hotels:- top 10% of the brand in overall GSS Score- Intent to Recommend
(January 1-December 31,2017)

-Courtyard Knoxville West Bearden

Silver Circle Hotels: top 20% of the brand in overall GSS Score- Intent to Recommend
(January 1-December 31,2017)

-Courtyard Akron Downtown

-Courtyard Orlando South/John Young Parkway

-Courtyard Pittsburgh Airport Settlers Ridge