Concord University
Concord University
Your Path to Leadership Excellence
Concord University isn’t just a training program; it’s a leadership journey that drives growth, builds collaboration, and strengthens our culture. Each class is uniquely crafted to combine practical learning, cultural immersion, and meaningful networking to prepare leaders who champion our mission of creating a Great Place to Work for All. Sessions are led by experienced Concord leaders and include the opportunity to engage with our Executive Leadership Team – an invaluable opportunity to learn from those shaping our future.
Leadership Development I
Leadership Development I is a dynamic two-day virtual program for newly hired or promoted operational leaders. It builds a strong business foundation while immersing participants in Concord’s culture and values. Through interactive sessions, leaders explore essential topics such as putting people first, leading through change and performance management. This class equipes new leaders to lead with confidence and purpose.
Leadership Development I.5
Leadership Development I.5 serves as the bridge between foundational learning and advanced leadership development. This six-month, self-paced virtual program expands on Leadership Development I concepts, offering curated classes that deepen leadership knowledge and strengthen skills. This program ensures continued growth while preparing participants for the next stage of their leadership journey.
Leadership Development II
Leadership Development II is a 14-month mentorship program designed for emerging leaders who have demonstrated the desire and capability to advance. Through personalized guidance from corporate leaders, real-world projects, and ongoing support, participants refine their leadership style and prepare for senior-level responsibilities. This transformative experience empowers leaders to be prepared for their next higher-level role.
Leadership Development III
Leadership Development III is a three-day, in-person program at our corporate office for newly hired or promoted General Managers and Directors of Sales. This experience introduces leaders to the full range of resources available within Concord, provides insights into effective hotel operations, and creates opportunities to network with our Executive Leadership Team and peers. This program equips leaders with tools and relationships that drive success.
Dynamic Sales Training
Dynamic Sales Training is a four-day immersive program for newly hired or promoted Sales leaders. This experience combines leadership development with cultural integration and advanced selling strategies. Through program allows participants to gain the confidence and skills to lead their sales team and drive higher results.
eLearning
Alongside our leadership programs, Concord offers an eLearning platform that provides every associate with access to more than 500 courses from day one. Associates can explore topics that matter most to them, including leadership development, Microsoft Office skills, and personal growth. The platform allows associates to learn at their own pace on a schedule that works best for them. With so many options available, growth is always just a click away.
Concord has provided me an amazing “home” for my hospitality career. I have had the pleasure to work in 5 different leadership roles in the past 14.5 years allowing me to expand my expertise in the hospitality field year over year.
Thom Stewart
VP Talent Acquisition & Engagement
Mark Laport and Concord Hospitality have been a part of my life for 25 years which make it nearly impossible to sum up… The commitment to promote from within and to treat your associates with respect has fostered a loyalty to Concord that is unmatched.
Patty Treaster
Regional Director of Operations
With over 500 courses available our associates have the opportunity to grow in the areas that most interest them
In addition to the above classes Concord offers an eLearning platform available to all associates immediately upon hire. The eLearning functionally allows associates to access training at a time that best meets their needs.