AWARDS & RECOGNITION

When you set a high standard, the industry takes notice.

2016

NC100 Top Private Companies

Concord listed as one of NC100 Top Private Companies
Full Article on www.grantthornton.com

2015

2015 CFRST Performance Award Winners

COURTYARD
DIAMOND GENERAL MANAGER OF THE YEAR
Vincent Andreula – Knoxville West/Bearden, Tennessee – CY Knoxville

PLATINUM CIRCLE AWARD
Knoxville West/Bearden, Tennessee – CY Knoxville
Pittsburgh Washington/Meadow Lands, Pennsylvania – CY Washington

SILVER CIRCLE AWARD
Cleveland University Circle, Ohio – CY Cleveland UCI
Detroit Brighton, Michigan – CY Brighton
Newark Granville, Ohio – CY Newark
Raleigh North/Triangle Town Center, North Carolina – CY Raleigh Triangle Town Center

ARRIVAL EXPERIENCE
Knoxville West/Bearden, Tennessee – 89.2% – CY Knoxville

RESIDENCE INN
GOLD HOTEL
Tampa Suncoast Parkway at NorthPointe Village, Florida – RI Lutz (Northpointe)

SPRINGHILL SUITES
HOTEL OF THE YEAR
Pittsburgh Latrobe, Pennsylvania – SHS Latrobe

DIAMOND CIRCLE AWARD
Pittsburgh Latrobe, Pennsylvania – SHS Latrobe

SILVER CIRCLE AWARD
Houston Intercontinental Airport, Texas – SHS Houston AP
Houston NASA/Webster, Texas – SHS Webster

INTENT TO RECOMMEND
Pittsburgh Latrobe, Pennsylvania – SHS Latrobe

CLEANLINESS OF SUITE
Pittsburgh Latrobe, Pennsylvania – 94.8% – SHS Latrobe

MAINTENANCE AND UPKEEP
Pittsburgh Latrobe, Pennsylvania – 92.8% – SHS Latrobe

ELITE APPRECIATION
Pittsburgh Latrobe, Pennsylvania – 84.3% – SHS Latrobe

2015 Most Improved Business

The Hartland Area Chamber of Commerce awards the Courtyard by Marriott Detroit Brighton.

Marriott’s Franchise Sales Leader of the Year 2015

Farrah Staub, Director of Sales
Raleigh Marriott Crabtree Valley

2015 Partnership Hall of Fame Winner – Marriott International

Concord Hospitality Enterprises Wins Marriott Hall of Fame Award 2015

2015 MINA & Full Service Owners Conference
Partnership Hall of Fame

Each year, Marriott has given out Partnership Circle awards. In the past five years, 23 awards have been presented to only 10 different companies. These are companies that manage their hotels at the top of the brand … and owner-operators who have led the way in embracing brand initiatives. Read More

Concord Hospitality named one of Top 100

September 2015, Concord Hospitality Enterprises named one of the Top 100 privately-held businesses in North Carolina as recognized by the 2015 Grant Thornton North Carolina 100® (NC100)

Hilton Global Conference Awards

The Homewood Suites Pittsburgh Airport
TOP NEW PERFORMING HOTEL

2014

Greater Houston Hotel Association Award

2014 GM of the Year
Tom Chigoy, Sheraton Brookhollow

Great Pittsburgh Hotel Association General Manager of the Year

Alisa Faulk, Courtyard by Marriott Settlers Ridge   (click here for press release)

2014 Marriott Awards

2014 Marriott Platinum Circle Award Courtyard Knoxville West/Bearden
2014 Marriott Gold Circle Award Courtyard Raleigh North/Triangle Town Center
2014 Marriott Gold Circle Award Courtyard Cleveland University Circle
2014 Marriott Gold Circle Award Courtyard Reading Wyomissing
2014 Marriott Gold Circle Award SpringHill Suites Houston NASA/Webster
2014 Marriott Silver Circle Award Courtyard Pittsburgh Washington/Meadow Lands
2014 Marriott Silver Circle Award Courtyard Pittsburgh Airport Settlers Ridge
2014 Marriott Silver Circle Award SpringHill Suites Houston Intercontinental Airport
2014 Marriott Intent to Recommend Award Courtyard Knoxville West/Bearden
2014 Marriott Platinum Hotel Award Residence Inn Tampa Suncoast Parkway at NorthPoint Village
2014 Marriott Silver Hotel Award Residence Inn East Rutherford Meadowlands
2014 Marriott Breakfast Quality Award Residence Inn Tampa Suncoast Parkway at NorthPoint Village
2014 Marriott Diamond Circle Award SpringHill Suites Pittsburgh Latrobe
2014 Marriott Chairman’s Award SpringHill Suites Pittsburgh Latrobe
2014 Marriott Intent to Recommend Award SpringHill Suites Pittsburgh Latrobe
2014 Marriott Cleanliness of Suite Award SpringHill Suites Pittsburgh Latrobe
2014 Marriott Staff Service Award SpringHill Suites Pittsburgh Latrobe
2014 Marriott Problem Incidence Award SpringHill Suites Pittsburgh Latrobe
2014 Marriott Maintenance and Upkeep Award SpringHill Suites Pittsburgh Latrobe
2014 Marriott Elite Appreciation Award SpringHill Suites Pittsburgh Latrobe
2014 Marriott Diamond General Manager of the Year Award Michael Simons, SpringHill Suites Pittsburgh Latrobe
2014 Marriott Hotel of the Year SpringHill Suites Pittsburgh Latrobe

2014 Hilton Awards

2014 Homewood Top New Hotel of the Year Homewood Suites by Hilton Springfield, Va.
2014 Homewood Connie Award Homewood Suites by Hilton Springfield, Va.
2014 Homewood General Manager of the Year Award of Merit Chris Tyner, Homewood Suites by Hilton Springfield, Va.

2014 Homewood Suites Pittsburgh Airport/Robinson Mall Area – 2014 Outstanding Achievement Award for Homewood Suites Brand

2014 Iowa Lodging Association Awards

Lisa Tuller, Marriott West Des Moines
2014 Hotelier of the Year Award
2014 Presidents Award

Doug Sinclair, Marriott West Des Moines
2014 Sales and Marketing Award

Marriott Full Service Awards

2014 Partnership Circle Award
2014 Service Excellence
2014 Food & Beverage Excellence

2013

Marriott Full Service Awards

Concord Hospitality receives top honors at Annual Marriott Owner’s Conference
2013 Marriott Full Service Partnership Circle Award
2013 Marriott Full Service Spirit to Preserve Award
2013 Marriott Full Service Excellence Award

2013 Western Regional General Manager Award

Guest Experience
Lisa Tuller, GM  West Des Moines Marriott

2013 CFRST Performance Awards – Marriott International

Courtyard Raleigh North/ Triangle Town Center
• Gold Circle Award for GSS

Courtyard Reading Wyomissing
• Silver Circle Award for GSS

Courtyard Pittsburgh Airport Settlers Ridge
• Silver Circle Award for GSS

Courtyard Pittsburgh Downtown
• Silver Circle Award for GSS

Courtyard Pittsburgh Greensburg
• Silver Circle Award for GSS

Fairfield Inn & Suites Cumberland
• Silver Circle Award for GSS

Fairfield Inn & Suites Phoenix Midtown
• Silver Circle Award for GSS

Residence Inn Toronto Vaughan
• Silver Circle Award for GSS

Residence Inn East Rutherford Meadowlands
• Silver Circle Award for GSS

SpringHill Suites Houston Intercontinental Airport
• Gold Circle Award for GSS
• Lowest Problem Incidence (13.1%)
• Business Mix Improvement

SpringHill Suites Pittsburgh Latrobe
• Platinum Circle Award for GSS
• Chairman’s Award
• Cleanliness of Suite (96.6%)
• Breakfast (90.7%)
• Intent to Recommend (79.8%)
• Local Knowledge (94.8%)
• Staff Service (97.2%)

2013 Hyatt house Awards

2013 Hyatt house Hotel of the Year
Hyatt house Boulder/Broomfield

2013 Hyatt house Best Project Award
Hyatt house Raleigh North Hills

2012

2012 eAction Plan Achiever Award

Marriott recognizes the Concord Hospitality eCommerce Team

2012 Concord CFRST Awards

SILVER CIRCLE
Courtyard Pittsburgh Washington/ Meadow Lands, PA

SILVER CIRCLE
Courtyard Reading Wyomissing, PA

SILVER CIRCLE
Courtyard Pittsburgh Airport Settlers Ridge, PA

SILVER CIRCLE
Courtyard Hamilton, OH

SILVER HOTEL
Fairfield Inn & Suites Phoenix Midtown, AZ

SILVER HOTEL
Fairfield Inn & Suites Cumberland, MD

GOLD HOTEL
Residence Inn Tampa Suncoast Parkway at NorthPointe Village, FL

SILVER HOTEL
Residence Inn East Rutherford Meadowlands, NJ

EVENING SOCIAL EXPERIENCE
Residence Inn Tampa Suncoast Parkway at NorthPointe Village, FL

GOLD CIRCLE
SpringHill Suites Houston Intercontinental Airport, TX

SILVER CIRCLE
SpringHill Suites Houston NASA/ Webster, TX

CLEANLINESS OF SUITE IMPROVEMENT
SpringHill Suites Washington, PA

BREAKFAST IMPROVEMENT
SpringHill Suites Washington, PA

Opening General Manager of the Year
Dawn Roberts
SpringHill Suites Pittsburgh Latrobe, PA

Associate of the Year
Paula Lewis
SpringHill Suites Houston Intercontinental Airport, TX

2011

Marriott Global Franchise Partner Revenue Management Team of the Year

The Americas

Revenue Management Team of the Year

Franchise Partner for the Eastern Region Marriott International

Hyatt’s Operational Excellence Award

Hyatt House Boulder Broomfield- Broomfield, CO

Silver Guest Service Satisfaction Award

Courtyard Akron Stow – Stow, OH

Silver Guest Service Satisfaction Award

Courtyard Hamilton-Hamilton, OH

Silver Guest Service Satisfaction Award

Courtyard Pittsburgh Greensburg – Pittsburgh, PA

Opening Hotel of the Year

Courtyard Pittsburgh Airport Settlers Ridge- Pittsburgh, PA

Courtyard by Marriott Direct Sales Leader of the Year

Courtyard Pittsburgh Airport Settlers Ridge- Pittsburgh, PA

Sales Ramp Up

Courtyard Pittsburgh Airport Settlers Ridge- Pittsburgh, PA

Silver Guest Service Satisfaction Award

Fairfield Inn & Suites -Cumberland, MD

Silver Guest Service Satisfaction Award

Residence Inn East Rutherford/Meadowlands – East Rutherford, NJ

RevPAR Index Improvement

Residence Inn San Antonio at The Rim – San Antonio, TX

Platinum Guest Service Satisfaction Award

SpringHill Suites Houston Intercontinental Airport – Houston, TX

Gold Guest Service Satisfaction Award

SpringHill Suites Houston NASA/Webster – Webster, TX

Silver Guest Service Satisfaction Award

SpringHill Suites Pittsburgh Bakery Square – Pittsburgh, PA

Guest Service Satisfaction Award – Intent To Recommend

SpringHill Suites Houston Intercontinental Airport – Houston, TX

Guest Service Satisfaction Award – Staff Service

SpringHill Suites Houston Intercontinental Airport – Houston, TX

Guest Service Satisfaction Award

Problem IncidenceSpringHill Suites Houston Intercontinental Airport – Houston, TX

SpringHill Suites Associate of the Year

SpringHill Suites Houston Intercontinental Airport – Houston, TX

SpringHill Suites Direct Sales Leader of the Year

SpringHill Suites Houston Intercontinental Airport – Houston, TX

2010

Marriott Rally to Serve Spirit Award

Fairfield Inn & Suites Pittsburgh Neville Island- Pittsburgh, PA

Silver Guest Service Satisfaction Award

Residence Inn Toronto/Vaughan- Vaughan, ON

Silver Guest Service Satisfaction Award

Residence Inn San Antonio Six Flags/The Rim- San Antonio, TX

Partnership Circle Award

Concord Hospitality Enterprises- Raleigh, NC

Best New Product-Marriott International National Association

Renaissance Raleigh North Hills- Raleigh, NC

Service Excellence Award-Marriott International National Association

Concord Hospitality Enterprises

2009

Opening Hotel of the Year

Fairfield Inn & Suites Cumberland – Cumberland, MD

Franchise Sales Team of the Year

Renaissance Raleigh North Hills -Raleigh, NC